C. WinChell Agency
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Job Title : Senior Risk Manager
   Jobcode : 19926
   Description : This position supports the Risk Management Dept. in directing the worldwide Risk Management P&C insurance programs and directing training and support services for operating companies - Manage and assist in P&C insurance program placements, renewals and audits, including risk and coverage analysis, compilation of exposure summaries, development and production of submissions, review of proposals for optimal terms, conditions and pricing, negotiation of terms, and review/analysis of related claim information. Includes making recommendations to Director. Manage risk management program documentation to protect the company against unexpected/uninsured risks: proper and timely receipt of insurance policies, endorsements, binders, coverage confirmations and other policy documents; maintenance of policy file management systems and all insurance schedules; analysis of documents to assure accuracy and appropriateness of coverage; and providing prompt notification and recommendation to Director. Cash flow and accounting process management: managing department payables and receivables in an effective and timely manner; developing budgets and assisting department management in projecting annual risk costs; forecasting monthly risk cash flow; quarterly risk reserve analysis process. Perform analysis and compile annual, monthly and ad hoc financial and/or risk reports for Director and others. Assist in various assigned projects such as internal/external audits, business partner performance evaluations, etc. Perform contract review of insurance provisions. Review stand-alone insurance program deductible/retrospective billings for subsidiary stand-alone programs. Assist with acquisition due diligence to identify and analyze significant risk management issues and assist with subsequent integration of acquired companies. Create relevant and update current risk management procedures for internal risk management policies manual. Conduct insurance market research and monitor insurance insurers’ ratings as required for financial strength and solvency and advise Director of rating declines. Assist with resolving resultant issues. Identify and analyze factors with the potential for causing financial and operational loss, and recommend risk management solutions.
   City : Norwalk
   State : CT
   Requirement : Bachelor’s degree in Risk Management and/or Finance or related field. Minimum 5-10 years of experience in Risk Management or insurance brokering of commercial P&C risk programs. CRIS, ARM and/or CPCU certification desired. Strong financial and accounting technical skills required; construction related experience preferred. Ability to work efficiently without supervision. Strong ability to prioritize. Knowledge of Excel, Lotus Notes, Adobe, Word, PowerPoint, and ability to learn new software.
   Base Pay Low : $Open
   Base Pay High : $Open


Job Title : Surplus Lines Filing and Compliance Administrator
   Jobcode : 19943
   Description : Would you say you’re more organized than most people? Our client needs you! Will be responsible for filing and coordinating all surplus lines reports and taxes utilizing a knowledge of the laws governing surplus lines insurance business in various states. Will report directly to the principal of the company while working closely with the vice presidents, account managers and the accounting manager. This position requires extreme organizational skills and attention to detail. Will file surplus lines taxes on behalf of multiple companies in all 50 states. Coordination and completion of surplus lines tax filing confirmations/verification and affidavits required forms from states and forward to appropriate individual for signature/notary. Track billing of surplus lines taxes through our AMS 360 system to determine if surplus lines taxes have been properly billed and documented in accordance with state laws. Stamp policies within a 48-72 hour period from date of receipt. Maintain a log in Excel to track and assist with activities and state filings.
   City : Paramus Area
   State : NJ
   Requirement : Proven ability to organize and manage time in order to meet specific filing deadlines. Must be a self-starter and able to work independently. Ability to evaluate current process and suggest improvements. Ability to interact with underwriters, retailers, state insurance departments, surplus lines offices and clients daily. Knowledge of Microsoft products, internet and computer skills a must. Bachelor’s degree in Business, Accounting, Finance or Insurance. Accountant or CPA helpful but not required.
   Base Pay Low : $45,000
   Base Pay High : $70,000


Job Title : Senior State Filings / Compliance Analyst
   Jobcode : 19958
   Description : Are you a driven property and casualty insurance analyst seeking a challenging and rewarding opportunity? Our client, a leading analytic provider needs you! In this role the individual will be responsible for coordinating and monitoring pending and prospective filings. Responding to various regulatory inquiries to ensure speed to market of ISO products. Assist in the development and implementation of strategies to achieve prompt approval of filings. Assist in ISOs interactions with agent associations, other statistical agents and independent rating bureaus. Research and prepare technical material (responses to inquiries, compilations of statutes, speeches, status reports, papers, etc.) for both internal and external use.
   City : Jersey City Area
   State : NJ
   Requirement : College level education or equivalent business experience. 3-5 years experience minimum in the Property & Casualty Insurance Industry in either Product Development, Pricing, State Filings or Regulatory Compliance. Must have working knowledge of insurance coverages and ISO programs, including ISO filings. Must be a self-starter, able to work independently on multiple and various projects simultaneously. Chartered Property Casualty Underwriter (CPCU) designation or other industry designations desired.
   Base Pay Low : $Open
   Base Pay High : $Open


Job Title : Compliance Associate
   Jobcode : 19986
   Description : Premier P&C insurance company is expanding their legal and compliance team. Are you a licensing and compliance “guru”? if so, they need you! Individual will manage producer licenses, appointments and renewals. Maintain and renew insurance company annual licensure and related state/municipality filing. Review and analyze data calls and work with Data Reporting Manager on responses to states. Monitor regulatory legislation and translate impact to staff to ensure compliance.
   City : New York City
   State : NY
   Requirement : 1-3 years of compliance experience, P&C specific preferred. College degree or equivalent business experience. CPCU preferred. Knowledge of NILS INSource systems helpful but not required. Proficiency in use of computers and corporate systems, including office applications such as Microsoft Word, Excel, Outlook, PowerPoint, etc.
   Base Pay Low : $Open
   Base Pay High : $Open


Job Title : Inside Call Center Operations
   Jobcode : 20025
   Description : Work closely with the leadership team in developing strategy, with particular emphasis on meeting service standards, engaging employees and enhancing the policyholder and agent experience. Develop recommendations on business practices, technologies and strategic priorities, and subsequently oversee the implementation of relevant process changes to ensure the achievement of departmental and company goals/objectives. Act as a thought leader to reimagine our customer experience in ways that differentiate Franklin Mutual from competitors and transform how stakeholders engage with us. Oversee the daily workload of a team of customer service representatives. Responsible for hiring, developing, motivating, supervising and retaining customer service staff; ensuring the most effective use of resources, while minimizing impact on service. Ensure completion of performance reviews, including goal setting and executing plans to retain high potential employees and address low performers. Maintain a customer service environment that exceeds our customers’ service expectations. Create, coordinate and deliver communication to staff via regularly scheduled meetings and presentations. Develop a holistic, integrated strategy to define how customers interact across all channels and touch-points. Identify high impact opportunities for enhancing the customer experience. Establish and create organizational alignment on best practices for cultivating a dynamic customer experience. Consult with senior leaders on complex business issues, innovation, and business impacts. Establish metrics to track and measure success. Monitor outcomes and establish an effective feedback loop. Analyze data to identify process inefficiencies and opportunities to enable simple, creative and innovative process improvement solutions. Through research and participation in industry events, develop a strong understanding of marketplace trends and articulate the impact of trends on strategy and customer experience. Act as “voice of the agent and policyholder” in designing and implementing technology initiatives to promote ease of use, profitability and retention. Improve efficiency, including plans for increased agent and policyholder self-service. Collaborate with business units to improve quality results and customer service through workflow and process efficiencies.
   City : Parsippany Area
   State : NJ
   Requirement : Bachelor’s degree in related field. 7+ years experience in customer support or relationship management. Property & Casualty insurance experience preferred. Strong critical thinking, analytical skill and creative problem solving. A passion for enhancing the customer experience. Excellent oral and written communication skills. Proficient in Microsoft Office Suite. Experience with CRM solutions and system implementations preferred.
   Base Pay Low : $90,000
   Base Pay High : $110,000


Job Title : Rating Operations Supervisor
   Jobcode : 20150
   Description : Are you looking to “step up your game?” Excellent rated insurance company is seeking a senior rater to join their team to coach, mentor and lead a team of 10 Underwriting Assistants! Individual will ensure that workloads are effectively balanced across the team while meeting KPIs. Collaborate with and influence underwriting partners as necessary to ensure effective and efficient service. Produce reports and analysis for weekly (and ad hoc) leadership meetings and scorecard production to facilitate data driven decision making on a timely basis. Escalate and monitor issues and trends (systems, training, workflow, etc.) that impede the team’s ability to achieve success.
   City : Parsippany Area
   State : NJ
   Requirement : Must have 3-5 years experience with Commercial P&C Insurance, prior supervisory experience a plus. BA/BS degree preferred. Strong MS Excel skills. Excellent quantitative, analytical and problem solving skills. Deep technical knowledge of renewal rating, processes and procedures. Knowledge of applicable insurance products/programs.
   Base Pay Low : $Open
   Base Pay High : $Open